Phone: (585) 624-3760
Fax: (585) 624-9879

What Happens Now?

After we receive the completed form from you we will send you an email within 24 hours with your RMA number, shipping recommendations, and any additional information concerning your service/upgrade. You can use this number if you need to contact us.

What Is An RMA

An RMA, or Return Merchandise Authorization, is a way for both FLI, and you the customer to stay informed about your service/upgrade.

How much Information?

The more information you provide to us using the service request form the better we can serve you and keep you informed on the status of your service/upgrade.

Service Request Form

First Name
Last Name
Company
Phone
E-mail Address
Street 1
Street 2
City
State / Province
Postal Code
FLI Product
Product Serial Number
Description of Problem